Yes, the price does include set up and delivery. Remember prices do not include rental tax.
We currently deliver to Mobile and surrounding areas. If you are in question about a service area please feel free to check out our Service Areas page for more information.
No. We arrive early to set up so you get the entire rental time to play.
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the event start time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call days in advance to confirm that someone will be at the party location.
No. The jump should be clean when you get it. Exotic Inflatable LLC cleans and disinfects after every rental. All of our inflatables were just purchased Summer 2020 and Spring 2022; they are brand new, so we strive to keep them in like new condition.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We love setting up at parks but most parks do NOT have electricity. Check to see if there is an electrical outlet at the location. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day. Lastly we DO NOT rent water slides for park locations.
Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
NO personal checks will be accepted for any reason.
Checks are only permitted from a business, church, school, or organization.
NO personal checks will be accepted for any reason.
Checks are only permitted from a business, church, school, or organization.
If you need to cancel, you MUST call and/or send an email.
Your $50 Credit Card deposit is NON refundable. Any cancellations made with less than a 48 hour notice are subject to no refund.
Your $50 Credit Card deposit is NON refundable. Any cancellations made with less than a 48 hour notice are subject to no refund.
Yes all orders require a $50 Credit Card deposit. The $50 deposit is NON refundable if you cancel your order.
ALL of our inflatables much larger than many companies rent. Please note the space required for each inflatable (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Inflatables need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the inflatable. The sizes listed with each inflatable include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup.
Check the requirements listed with each jump. Also, make sure you have at least a 4 feet of access to the area where it will be set up. The jumps can weigh up to 700 pounds so we need a clear path with ample room.
We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.
Yes. There is a link in your receipt once you've ordered or you may contact our office and we will be happy to email you a copy.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.